Customer Statements and Letters Manager – U.S. Bank – Owensboro, KY

Customer Statements and Letters Manager
U.S. Bank 3,793 reviewsOwensboro, KY

Customer Statements and Letters Manager-170021639

At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Manages the administration and coordination of all mortgage loan servicing and/or operational functions. Establishes and administers policies and procedures to ensure compliance with various regulatory, investor, government and corporate requirements. Hires, trains, motivates, and directs the activities of loan servicing or operational personnel to ensure procedures are properly and efficiently carried out. Plans, develops, implements and controls assigned organization and budget functions.


Basic Qualifications

  • Bachelor’s degree, or equivalent work experience
  • Two to three years of experience in mortgage servicing or operations activities
  • Minimum one year of supervisory/management experience

Preferred Skills/Experience

  • Thorough understanding of all aspects of mortgage lending, servicing or operational policies and practices
  • Strong analytical and decision-making skills
  • Good organizational and project management skills
  • Excellent interpersonal, verbal and written communication skills
  • Well-developed knowledge of human resources functions
  • Ability to manage multiple tasks/projects and deadlines simultaneously


Primary Location


1st – Daytime

Yes, 5 % of the Time
Average Hours Per Week 40

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