Temporary Customer Service – Owensboro Municipal Utilities – Owensboro, KY 42301
Temporary Customer Service
Owensboro Municipal Utilities 2 reviews – Owensboro, KY 42301
$12 an hour – Temporary
|GENERAL DESCRIPTION OF POSITION
The intent of this description is to provide a representative summary of the major duties and responsibilities performed by employees on this job. Employees may be required or assigned other related activities, projects, or tasks other than those specifically presented in this description. The requirements are representative of the knowledge, skill and/or ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Under the moderate supervision of the Customer Service Supervisor, performs a variety of recurring clerical tasks including screening and directing external telephone calls, typing, receiving payments, filing and data entry.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Receives customer billing payments.
2. Opens and processes mail payments. Assists in the entry and verification of mail payments.
3. Balances cash receipts.
4. Enters information for customer service requests.
5. Gives general billing information to public.
6. Types general forms and correspondence.
7. Duplicates any necessary forms and documents using computer or photocopier.
8. Acts as receptionist and switchboard operating greeting and directing the public, answering and directing external telephone calls and taking messages.
9. Monitors disconnect lists and reports payments.
10. Perform any other related duties as required or assigned.
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