Relationship Banker I – Full Time – Field & Main Bank – Henderson, KY 42420
Relationship Banker I – Full Time
Field & Main Bank – Henderson, KY 42420
|Relationship Banker I
SUMMARY: Want to join a growing organization and an innovative team of professionals committed to serving their communities with excellence? If you’re looking for an exciting work environment with opportunities to grow and improve your craft, this may be the perfect fit for you. Become a part of Field & Main and help bring the modern craft banking experience to life.
This position provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services in order to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, knowledgeable and patient service to the customer.
EDUCATION & EXPERIENCE:
Prior Customer Service experience.
Cash handling experience.
Teller experience preferred.
Understanding of basic mathematical skills.
Good interpersonal communication & computer skills.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Receives cash & checks for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions correctly into bank’s computer system.
Examine checks deposited and determine proper funds availability based on regulation requirements & complete Hold Notices.
Process large commercial deposits.
Process savings withdrawals: verify and receive proper identification. Cash checks: verify endorsement, receive proper identification, and ensure validity. Process loan payments: verify payment amount and issue receipts.
Identify counterfeit currency.
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank’s exposure to loss or fraud.
Counts, checks and packages coins & currency. Package excess coin and currency for vault and ATM.
Issue cashier’s checks, issue and redeem U.S. Savings Bonds, process cash advances, process safe deposit box payments and process utility payments. Receive TT&L payments: verifying deposit coupons and form of payment are properly completed. Follow necessary policies and procedures on dormant accounts. Maintain appropriate currency logs.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
Ensure teller station is properly stocked with forms, supplies, etc.
Open and close accounts.
Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
Knowledge of Company Products and Services (Retail, Loan, Trust, Insurance) in order to: refer customers to the proper department for issues that cannot be resolved at the teller line; promote and cross-sell bank products and services; make the required number of referrals.
Assist in opening and closing of vault and night depository.
Balance cash drawer daily with bank’s computer generated teller balance sheet. Researches any outages and reports any unresolved discrepancies to the supervisor.
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E and teller roles and responsibilities relating to each act.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties and responsibilities as assigned.
ADA REQUIREMENTS : Work is performed in an open office setting; one must be able to concentrate and perform work in an area that will likely result in the interruptions of one’s duties. Ability to stand for long periods of time. May be required to lift items weighing up to 25-70 lbs.
This job may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
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Please review all application instructions before applying to Field & Main Bank .