The Seasonal Receiving Associate is responsible for providing a great shopping experience, and driving sales and profit through customer service and accurate processing of merchandise entering and leaving the building. Duties include receiving activities, packing and shipping, reverse logistics, sustainability and other duties as needed.
Seasonal Receiving Associate shifts start when the location receives their truck:
Early Mornings – Shift starts between 4 am and 6 am
Mid Mornings – Shift starts between 7 am and 10 am
Afternoons – Shift starts between 11 am and 2 pm
Mid Afternoons – Shift starts between 3 pm and 5 pm
Evenings – Shift starts between 6 pm and 9 pm
Late Evenings – Shift starts between 10 pm and midnight
Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority
Service the customer in a helpful and friendly manner
Collaborate with Managers, Leads and Associates throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards to include checking fitting room stalls, sorting merchandise and ensuring merchandise is worked back to sales floor immediately as time permits
Support Omni Channel initiatives
Perform all functions in an efficient manner; flex between tasks as directed by Supervisor
Participate in the physical inventory process and ensure that shortage prevention initiatives are executed
Adhere to Asset Protection and inventory control and compliance procedures
Regular, dependable attendance and punctuality
Collaborate with peers to coordinate merchandise movement needs with other tasks (floor moves, seasonal sets, fixture needs, etc.)
Execute receiving, merchandise processing, packing/shipping and reverse logistics tasks timely and accurately to include processing inbound merchandise to floor ready standards by removing packaging and placing sensors per MMPS standards; delivery of processed merchandise to appropriate sales floor drop zones, first quality packing standards and processing of fulfillment orders and reverse logistics (damages, transfers, RTVs), accurate outbound trailer execution; collection and sorting of hangers, sensor tags, trash and recycling throughout the store; organization, maintenance and replenishment of supply areas including sales floor, building lamping, and customer carryout and special delivery as needed
Assist in other tasks as needed (pricing, signing, merchandising, replenishment, fulfillment, RFID, stockroom maintenance)
No specific educational accomplishments are necessary.
Excellent written and verbal communication skills.
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a c alculator.
Self-starter, able to work independently and as part of a team and must have good time management skills.
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers and frequent use of RF equipment.
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.