|*CASA of Ohio Valley, Inc. is a non-profit 501(c)(3) tax-exempt organization and Equal Opportunity Employer (EOE) and does not discriminate on the basis of race, color, religion, sex, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, or gender identity, or any other characteristic protected by law
GENERAL DESCRIPTION : The Advocate Coordinator (Part-time – 16/ week) provides professional staff support to CASA volunteer advocates, ensuring that children receiving the services of a CASA receive quality advocacy. The Advocate Coordinator position supervises and supports volunteer advocates to oversee and implement the direct service of the CASA program. Additionally, The Advocate Coordinator assists with recruitment, training and retention of volunteer advocates.
WORKING CONDITIONS : The position of Advocate Coordinator is an exempt position. The work is primarily in the CASA office involving intermittent physical activities including: bending, reaching, sitting and walking during working hours. Additionally it is anticipated that the person may spend several hours of each day seated at a PC. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job. Some travel will be required for case-related activities, trainings and frequent appearances in court. Some evening and weekend hours will be required in order to provide support and training for CASA volunteers-in-training, or for ongoing in-service training and supervision. Must have valid license, insurance and personal transportation.
QUALIFICATIONS : The Advocate Supervisor shall have the following education, skills, and experience:
- Associates Degree, or experience equivalent, with a minimum of five years’ experience working in management.
- Pass all background checks and screenings
- The ability to communicate with and support volunteers so that they can be effective advocates
- The ability to work cooperatively with people of different personalities, lifestyles, cultures and backgrounds
- Commitment to CASA’s mission and vision
- Moderate to advanced computer skills, including the ability to use word processing software, Excel, OPTIMA, database programs, and others
- Knowledge of issues and dynamics within families in crisis
- Detailed, organized
- Verbal and written communication skills
- Ability to maintain extremely confidential and sensitive information
- Reviewing case details to newly assigned CASA volunteer advocates and notify Program Director of CASA acceptance
- Meeting with new CASA advocates and scheduling pre-visit conference of involved professionals including meet with the DSS worker and review client record
- Assist with assigning a program Mentor to new Advocates to help with case reviews and reporting
- Meeting face-to-face with CASA advocates at least once during the first month of their assignments in order to prepare a case plan, and at least every three months thereafter, depending on the needs of the volunteer advocate and the case.
- Maintaining monthly in-person, telephone and/or email contact with CASA volunteer advocates and obtaining monthly log and notes from CASA advocates
- Attending all court hearings with CASA volunteer advocates and meetings for or with CASA volunteer advocates as needed
- Assisting CASA volunteer advocates to prepare court reports for all scheduled hearings
- Conducting a formal evaluation of CASA volunteer advocates’ performance after 6 months and annually thereafter.
- Providing coaching, training, support, motivation, and corrective action as necessary, to maintain and enhance advocacy and program mission
- Attend court proceedings to maintain CASA relationship with Court and case assignments
- Completing New Employee Training, including the first available training course for CASA volunteer Advocates and be sworn in by the court.
- Becoming familiar with and adhere to the National CASA standards for local programs
- Assisting the Executive Director in the recruiting, screening, interviewing, training, and evaluation of new volunteer advocates
- Assisting the Executive Director in the planning and facilitation of ongoing in-service trainings for volunteer advocates
- Reviewing newly referred cases with the Executive Director for assignment to volunteer advocates
- Maintaining a secure and confidential case file for each assigned child, and distributing all necessary information to the CASA volunteer advocates
- Maintaining a file for each assigned CASA volunteer advocate
- Finalizing and distributing CASA court reports for all scheduled hearings to all parties at before the scheduled hearing
- Completing the closing of all cases, including providing closing summaries and obtaining all confidential notes and records from CASA volunteer advocates.
- Maintain data collection for program use using appropriate software and reporting methods
- Maintain NCASA Standards for recruitment of Volunteer Advocates including diversity, and non-discrimination policies.
- Maintain Continuing Education requirements
- Attend all staff meeting and contribute positive suggestions for program as well as present updates on weekly activities and goal setting.
Job Type: Part-time
Salary: $14.00 to $16.00 /hour
Required license or certification: