Repair Coordinator Nick T. Arnold Jewelers – Owensboro, KY $20,000 – $30,000 a year – Full-time, Part-time, Commission

Repair Coordinator
Nick T. Arnold JewelersOwensboro, KY
$20,000 – $30,000 a year – Full-time, Part-time, Commission
Nick T. Arnold Jewelers built its reputation on quality merchandise, extraordinary customer service and exceptional values. Customers enthusiastically praise their experiences in our store and share glowing references of our services which is dependent on your dedication and desire to do your very best on every job. Nick T. Arnold Jewelers is dedicated to creating happy customers and raving fans by nurturing our customers. To this end we strive to be the first choice for consumers considering fine jewelry and repair services in the Owensboro area.

A Repair Coordinator assists customers with their repair needs for jewelry, watch, and clock repair services and then coordinates that information in the repair shop by ordering parts and keeping the repairs on schedule until completion. They are responsible for learning and maintaining knowledge of all services such as watch battery and crystal replacement, assisting with clock in home repairs, engraving and while maintaining their area in a fresh and orderly manner. All training will be provided.

Pay rates begin at 10-12.00 per hour with attainment of production goals. We focus on promoting from within allowing for full-time opportunities such as Simple-IRA, Health Insurance, and paid time off. There is an hourly rate but additional compensation is earned through commission on completed repair jobs.

Schedule can be adjusted but most likely will be:

Monday – Friday 10am-6pm (with 1 day per week as your day off)

Saturdays 10am-5pm (Saturdays are REQUIRED)

Approximately 37 hours per week.

Skills Required

  • Great verbal and written communication skills.
  • Kind, thoughtful, customer service skills
  • Able to create and follow organizational systems
  • Team player.
  • Punctuality and attendance are required
  • Creative Problem solver.
  • Positive attitude.
  • Professional demeanor and attire

Sample of regular responsibilities.

  • Learn and consistently perform all steps of the Repair Coordinator Duties professionally
  • Enter sales in the Point of Sales system.
  • Assure customer satisfaction; monitor customer satisfaction at all times.
  • Help with clock deliveries and maintain house call schedules
  • accurately Take-in and Turn-out Clock Repairs
  • Organize Repair Shop by filing parts & ordering parts
  • keep accurate inventory of clock parts, keys, etc.
  • perform simple to moderate clock repairs
  • engrave items
  • wind & regulate clocks to test for accuracy before turn out to customer
  • Share equally in general housekeeping duties.
  • Maintain open communication with team members.
  • Follow chain of command for comments and suggestions.
  • Participate in regular Staff Meetings.
  • Become proficient at changing watch batteries and watch band adjusting
  • Satisfactorily complete the Orientation and Training Program.
  • Learn and understand the features and benefits of each repair procedure.
  • Demonstrate ongoing development in repair skills and selling skills.
  • Demonstrate commitment to and pursuit of production goals.
  • Perform customer follow-up

Job Type: Part-time

Salary: $20,000.00 to $30,000.00 /year

Required education:

  • High school or equivalent

» Apply Now

Please review all application instructions before applying to Nick T. Arnold Jewelers.

Apply Now


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