Technical Service Representative – Nalco Water, An Ecolab Company – Owensboro, KY

Technical Service Representative
Nalco Water, An Ecolab Company 135 reviewsOwensboro, KY

Nalco, an Ecolab Company , has an immediate need for a Technical Service Representative in our Water and Process Services group located in the Henderson/Owensboro area. If you are a passionate technical service professional that likes to work in an autonomous, hands-on environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive wage structure and benefits.

Job Overview :
You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed upon contractual services in your assigned accounts, and providing customers with problem solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco. This position will also require you to install, maintain, and calibrate chemical feed equipment and process monitoring equipment at multiple customer locations

Main Responsibilities:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
Execute required chemistry tests, log and report data, and maintain product inventories at assigned customer accounts.
Install, calibrate and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
Possible travel within assigned sales territory

Basic Qualifications:
High School Diploma or equivalent.
10% overnight travel required to support assigned customer accounts
Must have a valid Driver’s License and acceptable Motor Vehicle Record
No immigration sponsorship offered for this role

Preferred Qualifications:
Associate’s Degree or Trade School Certification
2+ years of successful technical service or field sales support experience
Must have a strong mechanical aptitude
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems
A trusted partner at more than one million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2015 sales of $13.5 billion and 47,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit http://www.ecolab.com .
Follow us on Twitter @ecolab , Facebook at facebook.com/ecolab or LinkedIn at linkedin.com/company/ecolab .

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