Full Time Float Teller – Independence Bank – Owensboro, KY

Full Time Float Teller
Independence Bank 16 reviewsOwensboro, KY

Date: July 20, 2016

Job Status: Non-Exempt; Full Time

Position Title: Teller

Supervision Received: Position reports to Human Resources

Supervisory Responsibilities: None

Job Summary : A Teller undertakes bank transactions and interacts directly with
customers. A Teller is usually the first person a customer sees when they walk
into one of our locations. This position will be based out of Daviess County;
buy may be required to travel to all bank locations. The Float Teller will also work into a Saturday
rotation in Daviess County.

Essential
Functions, Duties and Responsibilities include, but are not limited to:

Greet all customers and visitors when they enter
the location lobby
Process daily transactions including receiving
deposits, cashing checks, accepting loan payments, and disbursing cash
Cash checks and payout money after verifying
that signatures are correct, that written and numerical amounts agree, and that
accounts have sufficient funds
Explain, promote, and sell specialized products
such as cashier’s checks, personal money orders, and traveler’s checks
Exchange foreign currency
Perform services for customers including
ordering bank cards and checks
Record all transactions promptly, accurately,
and in accordance with bank procedures
Perform as a team member in allocating and
coordinating the workflow
May be responsible for bank openings/closings
Answer inquiries regarding checking and savings
accounts and other bank related products
Assist customers in solving account errors or
problems, providing account balances, etc
Balance currency, cash and checks in cash drawer
daily; arrange monies according to denomination
Promote and maintain positive relations with all
contacts, customers, and potential customers

Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions

Knowledge Required to Perform

Essential Job Functions:
Customer and
Personal Service — Knowledge of principles and
processes for providing customer and personal services. This includes customer
needs assessment, meeting quality standards for services, and evaluation of
customer satisfaction
Economics and
Accounting — Knowledge of economic and accounting principles
and practices, the financial markets, banking and the analysis and reporting of
financial data
English
Language — Knowledge of the structure and content of the
English language including the meaning and spelling of words, rules of
composition, and grammar
Mathematics — Knowledge of arithmetic and algebra and their applications
Computers and
Electronics — Knowledge of electronic equipment and computer
hardware and software, including applications and programming
Public Safety
and Security — Knowledge of relevant equipment, policies,
procedures, and strategies to promote effective local, state, or national
security operations for the protection of people, data, property, and
institutions
Sales and
Marketing — Knowledge of principles and methods for showing,
promoting, and selling products or services. This includes marketing strategy
and tactics, product demonstration, sales techniques, and sales control systems
Law and
Government — Knowledge of laws, legal codes, court
procedures, precedents, government regulations, executive orders, agency rules
applicable to the job, and the democratic political process
Clerical — Knowledge of administrative and clerical
procedures and systems such as word processing, managing files and records, designing
forms, and other office procedures and terminology

Skills and Abilities Required to Perform Essential Job

Functions:
Must have strong mathematical abilities
Time management skills required
Must be able to provide extraordinary customer
service
Good listening and communication (speaking and
writing) skills required
Reading comprehension is a must
Accuracy and attention to detail are required
Complex problem solving & judgment skills
are required
Must maintain a positive attitude
Must work well with others and be a team player
Honesty and integrity are highly important
Ability to maintain confidential information is
a must
Must be able to speak, read, and understand
English

Tools

and Technology:
Vault security alarms
Teller alarms
Automatic Teller Machines (ATMs)
Signature pads
Customer Transaction Cameras
Microsoft Outlook

Education,

Experience and Qualifications:
High school diploma or equivalent
Clerical, administrative, cash handling, or customer service
experience preferred

Physical Requirements of

Essential Job Functions:
May be required to stand for long
periods of time; Requires using
hands to handle, control, or feel objects, tools or controls; Requires repetitive movement; Requires sitting; Requires face-to-face discussions
with individuals or teams; Requires
writing letters and memos; Requires operation of multi-lane drive-thru equipment including
travel containers and speakers; Requires use of
electronic mail; Requires
telephone conversations; Requires
contact with others (face-to-face, by telephone, or otherwise), Includes conflict situations;
Requires use of multiple software systems; Requires
dealing with unpleasant, angry, or discourteous people; Requires lifting up to 25 lbs; Requires
repeating the same physical activities or mental activities over and over; Requires being exact or highly
accurate; Freedom to determine tasks,
priorities, and goals; Requires
meeting strict deadlines; Requires work
with others in a group or team; Requires
coordinating or leading others in accomplishing work activities; Requires work with external
customers or the public; Includes
responsibility for work outcomes and results, Job tasks are performed in close
physical proximity to other people; Requires
working indoors in environmentally controlled conditions. Manual
dexterity and coordination are required over 75% of the work period while
operating equipment such as computer keyboard, mouse, 10-key calculator, phone,
and similar machines.

Working Conditions:
Indoor, environmentally
controlled. Usual office working conditions. The noise level in the work
environment is typical of most office environments with telephones, personal
interruptions, and background noises.

**This job
description is only a summary of the typical functions of the job, not an
exhaustive or comprehensive list of all possible job responsibilities, tasks,
and duties. The employee will be required to follow any other instructions and
to perform any other duties required by his or her supervisor. Therefore, the
responsibilities, tasks, and duties of the jobholder might differ from those
outlined above and other duties, as assigned, might be part of the job.

original job

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