RECEPTIONIST Owensboro Health – Greenville, KY

RECEPTIONIST
Owensboro Health 22 reviewsGreenville, KY
Performs administrative functions for assigned areas/departments.
Job Responsibilities
Receives, screens, routes and responds to incoming telephone calls. Takes accurate messages and ensurestimely delivery. May be required to schedule appointments.
May be required to enter demographic, employer or insurance data into various systems timely andaccurately.
Communicates and interacts effectively with all contacts which may include guests, patients, physicians,employers and their office staff.
Complies with privacy and confidentiality policies when communicating with callers and guests.
May be required to take patient vitals and room patients as needed.
May be required to assist and support all retail functions of center and ensures accuracy with facility access,transactions, and delivery of information. Effectively balances cash drawer.
May be required to collect co-payments and other fees for services during registration. Reconcile co-paymentsand cash receipts at the end of each shift.
Maintains accurate and complete records for all clients ensuring checks and balances.
May be required to assist in maintaining the cleanliness of the facility and the stocking of supplies.
May be required to assist in promotional programs and coordination of programs and special events asappropriate.
Organizational Responsibilities
Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization; behavior supports the organization’s core commitments of Integrity, Service, Respect, Teamwork, Excellence, and Innovation.
Education
High school diploma or General Equivalency Diploma (GED) required. At least 2 years of college and/orbusiness school preferred.
Licensure/Certification/Registration
None required.
Work Experience
0 to 4 years progressive experience in a related field required. At least 1 year experience in Customer Servicepreferred.
Skills and Attributes
Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to workin a stressful environment and take appropriate action.
FLSA Classification
Non-Exempt
Disclaimer
This description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all areas.
Additional Position Related Details
Populations Served

Training is provided relevant to the population served, based on scope of care of the service assignment.

Physical Requirements

Activity and Frequency:
Bending/Stooping – Never
Climbing – Never
Keyboard Data Entry – Frequently
Kneeling – Never
Lifting/Moving Patients – Never
Lifting/Carrying (Non-Patient) – 0-25 lbs – Occasionally
Lifting/Carrying (Non-Patient) – 25-75 lbs – Never
Lifting/Carrying (Non-Patient) – over 75 lbs – Never
Pushing/Pulling – 0-25 lbs – Rarely
Pushing/Pulling – 25-75 lbs – Never
Pushing/Pulling – over 75 lbs – Never
Reaching – Frequently
Repetitive Foot/Leg Movements – Never
Repetitive Hand/Arm Movements – Frequently
Running – Never
Sitting – Frequently
Squatting – Never
Standing – Occasionally
Walking – Occasionally
Audible Speech – Constantly
Hearing Acuity – Constantly
Smelling Acuity – Never
Taste Discrimination – Never
Vision: Depth Perception – Frequently
Vision: Distinguish Color – Frequently
Vision: Seeing – Far – Frequently
Vision: Seeing – Near – Frequently

Exposures

Owensboro Health is committed to providing a safe working environment including training and access to person protective equipment necessary to this position. While performing duties of this position, occupational exposure to bloodborne pathogens is present for all employees.
Performs administrative functions for assigned areas/departments.
Job Responsibilities
Receives, screens, routes and responds to incoming telephone calls. Takes accurate messages and ensurestimely delivery. May be required to schedule appointments.
May be required to enter demographic, employer or insurance data into various systems timely andaccurately.
Communicates and interacts effectively with all contacts which may include guests, patients, physicians,employers and their office staff.
Complies with privacy and confidentiality policies when communicating with callers and guests.
May be required to take patient vitals and room patients as needed.
May be required to assist and support all retail functions of center and ensures accuracy with facility access,transactions, and delivery of information. Effectively balances cash drawer.
May be required to collect co-payments and other fees for services during registration. Reconcile co-paymentsand cash receipts at the end of each shift.
Maintains accurate and complete records for all clients ensuring checks and balances.
May be required to assist in maintaining the cleanliness of the facility and the stocking of supplies.
May be required to assist in promotional programs and coordination of programs and special events asappropriate.
Organizational Responsibilities
Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization; behavior supports the organization’s core commitments of Integrity, Service, Respect, Teamwork, Excellence, and Innovation.
Education
High school diploma or General Equivalency Diploma (GED) required. At least 2 years of college and/orbusiness school preferred.
Licensure/Certification/Registration
None required.
Work Experience
0 to 4 years progressive experience in a related field required. At least 1 year experience in Customer Servicepreferred.
Skills and Attributes
Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to workin a stressful environment and take appropriate action.
FLSA Classification
Non-Exempt
Disclaimer
This description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all areas.
Additional Position Related Details
Populations Served

Training is provided relevant to the population served, based on scope of care of the service assignment.

Physical Requirements

Activity and Frequency:
Bending/Stooping – Never
Climbing – Never
Keyboard Data Entry – Frequently
Kneeling – Never
Lifting/Moving Patients – Never
Lifting/Carrying (Non-Patient) – 0-25 lbs – Occasionally
Lifting/Carrying (Non-Patient) – 25-75 lbs – Never
Lifting/Carrying (Non-Patient) – over 75 lbs – Never
Pushing/Pulling – 0-25 lbs – Rarely
Pushing/Pulling – 25-75 lbs – Never
Pushing/Pulling – over 75 lbs – Never
Reaching – Frequently
Repetitive Foot/Leg Movements – Never
Repetitive Hand/Arm Movements – Frequently
Running – Never
Sitting – Frequently
Squatting – Never
Standing – Occasionally
Walking – Occasionally
Audible Speech – Constantly
Hearing Acuity – Constantly
Smelling Acuity – Never
Taste Discrimination – Never
Vision: Depth Perception – Frequently
Vision: Distinguish Color – Frequently
Vision: Seeing – Far – Frequently
Vision: Seeing – Near – Frequently

Exposures

Owensboro Health is committed to providing a safe working environment including training and access to person protective equipment necessary to this position. While performing duties of this position, occupational exposure to bloodborne pathogens is present for all employees.

original job

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: