Front Office Specialist – Fast Pace Urgent Care – Madisonville, KY

Front Office Specialist

Fast Pace Urgent Care 24 reviewsMadisonville, KY

Fast Pace Medical operates Urgent Care clinics across Tennessee and Kentucky. We provide quality care to our patients and can treat a variety of acute and chronic conditions. We are currently seeking a Full-Time front desk employee. Full-time employees work three, 12-hour shifts per week and alternate weekends.

We provide a competitive benefits package, including health, 401(k), PTO, and Holiday Pay.

Responsibilities: Job Summary : Responsible for greeting patients, creating and updating patient and insurance information in the computer system, verifying and analyzing health insurance benefits, collecting co-pays or charges, answering phones and other related duties.

Duties Include but are not limited to:

  • Greet, register, instruct, discharge and provide general assistance to patients.
  • Obtain demographic and financial information and enter into computer system.
  • Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
  • Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility
  • Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
  • Answer telephone, take messages and return voicemails.
  • Perform clerical tasks as required.


Qualifications: Job qualifications:

  • High school diploma or equivalent.
  • Medical office experience and a familiarity with basic medical terminology preferred.
  • Ability to work independently and with the public in a high-pressure environment.
  • Ability to work all shifts including day and weekend hours as needed.
  • Basic computer skills. Types 25 words per minute with 96% accuracy.
  • Detail oriented with excellent interpersonal communications skills.

original job

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