Quality Analyst 2 – U.S. Bank – Owensboro, KY

Quality Analyst 2
U.S. Bank 3,451 reviewsOwensboro, KY


At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.

Duties and Responsibilities:
Post-closing Quality Control review of statistical, stratified and targeted loan samples of Retail and third party originated (TPO) mortgage loan production. Also, review of early payment default loans. File review includes analyzing overall loan quality by re-calculation and re-verification of income/employment, assets and credit history, and loan file documentation review. QC audits may also include review of appraisals and ordering review appraisals and other collateral valuations as required, and ensuring U.S. Bank Home Mortgage and investor guidelines are followed. Other duties may include general filing and document retention, investor notifications, interacting with Corporate and other external audits, and additional audits outside the normal monthly post-closing QA audit scope.


Basic Qualifications

  • High school diploma or equivalent, or
  • Bachelor’s degree, or equivalent work experience
  • One to three years of experience in quality analysis and measurement activities

Preferred Skills/Experience

  • Strong knowledge and understanding of the products and services applicable to the assigned area
  • Thorough knowledge of the productivity and accuracy standards of the assigned area
  • Strong knowledge of computer systems used in the assigned area
  • Excellent verbal and written communications skills
  • Proficient computer skills, especially Microsoft Office applications


Compliance / Quality Control

Primary Location



1st – Daytime

Average Hours Per Week


original job


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