Geek Squad Advanced Repair Agent – Best Buy – Owensboro, KY 42301

Geek Squad Advanced Repair Agent
Best Buy 12,771 reviewsOwensboro, KY 42301

What does a Geek Squad Advanced Repair Agent do? Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of installing an LCD in an SUV, and getting paid for it, make you salivate? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad. We invite you to join our illustrious ranks. A Geek Squad Advanced Repair Agent is a brand ambassador for both the Geek Squad and Best Buy brands. They quickly and accurately diagnose technology issues and create robust solutions as needed. They identify and take advantage of opportunities to improve the process of assessing, testing and performing store and customer repairs. They help other employees understand how to successfully use the range of Geek Squad resources in solving customer needs to ensure no customer is ever left unserved or underserved. 80% of your time you will: Maintain, repair, and service products aligning with customers’ “definition of fix.” 20% of your time you will: Perform backup for other agents. Perform other duties as assigned. What are the professional requirements for a Geek Squad Advanced Repair Agent? Basic Requirements: 3-6 months experience in customer service 1+ years experience diagnosing or repairing PCs or consumer electronics Preferred Requirements: High School diploma or equivalent Associate degree in PC repair/Networking 1+ years retail or customer service experience A+ certification or equivalent What are my rewards and benefits? Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

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