Job Summary

  • Performs a variety of administrative/clerical duties in support of assigned department. Completes routine anddetailed work assignments. Responsible for larger, more complex assignments. Duties and tasks are broadin nature. Serves as a resource for more complex problems.
  • Job Responsibilities
    • Provides administrative support for the department which may include answering phone calls, orderingmaterials, preparing agendas, scheduling meetings, billing services, filing claims, maintainingrecords/logs/policy manuals and creating and distributing meeting minutes.
    • Composes, types, reproduces and transcribes correspondence, forms, reports, presentation materials andother written communications as required.
    • Receives and screens patients/visitors and telephone calls, and handles general inquiries.
    • Maintains confidentiality of all sensitive information. Complies with privacy and confidentiality policies whencommunicating information. Maintains records, reports and statistics to ensure compliance with variousgoverning bodies.
    • May be required to enter demographic, employer or insurance data into various systems timely andaccurately.
    • Schedules/coordinates meetings, conferences, special events, appointments, admissions, programs,enrollments and travel arrangements. Maintains assigned calendar(s).
    • Collaborates with and acts as liaison for the communication of various information across a diverse group offunctions.
    • Establishes and/or maintains spreadsheets, databases, web sites, records, programs, contracts and filingsystems. Performs document storage and retrieval.
    • Orders and stocks supplies. Assists with equipment and inventory maintenance.
    • Provides basic accounting support which may include; maintaining petty cash, handling collection anddocumentation of collections and deposits, maintaining accurate storage and inventory for specific items,reconciling monthly income and expenses, preparing, analyzing and monitoring all expense budgets andcapital project budgets, maintaining financial records and generating reports.
    • Performs duties of purchasing agent for the dept through requisition entry, equipment inventory and recordkeeping in accordance with budget guidelines.
    • Evaluates the office environment, revising procedures, improvement in efficiency of workflow, initiating costreduction programs.
    • Oversees, organizes, assign and monitors the work within the Department. Assist with education of new staffand provides education to patient and family on a variety of subjects.
  • Organizational Responsibilities
    • Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization; behavior supports the organization’s core commitments of Integrity, Service, Respect, Teamwork, Excellence, and Innovation.
  • Education
    • High school diploma or General Equivalency Diploma (GED) required.
  • Licensure/Certification/Registration
    • None required.
  • Work Experience
    • 5 years progressive experience in a related field required.
  • Skills and Attributes
    • Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area ofspecialization. Utilizes in-depth knowledge of the specialization as well as business needs to recommendappropriate action. Requires critical thinking skills and decisive judgment. Works under minimal supervision.Must be able to work in a stressful environment and take appropriate action.
  • FLSA Classification
    • Non-Exempt
  • Disclaimer
    • This description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all areas.
  • Additional Position Related Details
    • Populations Served
      • Training is provided relevant to the population served, based on scope of care of the service assignment.

    • Physical Requirements
      • Activity and Frequency:
        • Bending/Stooping – Occasionally
        • Climbing – Never
        • Keyboard Data Entry – Frequently
        • Kneeling – Never
        • Lifting/Moving Patients – Never
        • Lifting/Carrying (Non-Patient) – 0-25 lbs – Frequently
        • Lifting/Carrying (Non-Patient) – 25-75 lbs – Never
        • Lifting/Carrying (Non-Patient) – over 75 lbs – Never
        • Pushing/Pulling – 0-25 lbs – Frequently
        • Pushing/Pulling – 25-75 lbs – Never
        • Pushing/Pulling – over 75 lbs – Never
        • Reaching – Frequently
        • Repetitive Foot/Leg Movements – Never
        • Repetitive Hand/Arm Movements – Frequently
        • Running – Never
        • Sitting – Frequently
        • Squatting – Occasionally
        • Standing – Frequently
        • Walking – Frequently
        • Audible Speech – Frequently
        • Hearing Acuity – Frequently
        • Smelling Acuity – Never
        • Taste Discrimination – Never
        • Vision: Depth Perception – Frequently
        • Vision: Distinguish Color – Frequently
        • Vision: Seeing – Far – Frequently
        • Vision: Seeing – Near – Frequently
    • Exposures
      • Owensboro Health is committed to providing a safe working environment including training and access to person protective equipment necessary to this position. While performing duties of this position, occupational exposure to bloodborne pathogens is present for all employees.



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