Quality Control Specialist – U.S. Bank – Owensboro, KY

Quality Control Specialist

U.S. Bank 3,376 reviewsOwensboro, KY

Quality Control Specialist – 170007818
At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Request, track and return all files, including imaged files, needed for Home Mortgage internal monthly post-closing and early payment default (EPD) quality control audits. Create and send reverification letters for loan file documentation to the source and receive and process responses. Request other reverification documentation such as credit reports, review appraisals, and Work Number or BankVOD reverifications. Request, track, and send for imaging and electronic submission all files requested by the GSE’s for external quality control audits. Process requests from other departments for files held in Quality Assurance. Image and file all documents obtained during the quality control audits (QC workpaper files).

Basic Qualifications
– High school diploma or equivalent
– Two to three years of administrative and/or customer service experience

Preferred Skills/Experience
– Good knowledge and understanding of the products, services and computer applications and systems applicable to the assigned area
– Basic knowledge of the productivity and accuracy standards of the assigned area
– Effective verbal and written communications skills
– Proficient computer skills, especially Microsoft Office applications
– Minimum 1-2 years mortgage banking experience in processing, underwriting, or servicing area
– Thorough knowledge of Freddie Mac, Fannie Mae, FHA and VA guidelines and requirements, as well mortgage loan documentation requirements.

Job Compliance / Quality Control
Primary Location Kentucky-KY-Owensboro

Shift 1st – Daytime

Average Hours Per Week 40

original job


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